♦ revised 5 February 2024
- Download and use our mobile application (eSuite), software programs, or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
If you have questions or concerns regarding this statement, you should first contact Ascension by email at firstname.lastname@example.org or at the postal address listed below:
Mobile, AL 36689
INFORMATION COLLECTION AND USE
Our primary goal in collecting personally identifiable information is to provide you with the products and services made available through the Ascension website, software, or apps, including, but not limited to our services, to communicate with you, and to manage your registered user account, if you have one.
Information Collected Upon Registration: If you desire to have access to certain restricted sections of the Ascension website, software, apps, or certain functions associated with their use, you will be required to become a registered user, and to submit certain personally identifiable information to Ascension. This happens in a number of instances, such as when you sign up for our services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your full name, username, password, email address, address, organization, time zone, birth date, gender, contact or authentication data, and other information that you decide to provide us with, or that you decide to include in your public profile.
Use of Contact Information: In addition, we may use your contact information to market to you, and provide you with information about our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.
Application Data: If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Mobile Device or Computer Data. We may collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Log Data: When you visit the Ascension website or apps, our servers automatically record information that your browser sends whenever you visit a website or app as Log Data. This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the websites you visit or apps you use, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. We use Log Data to monitor the use of the Ascension website, apps, and of our service, and for the Ascension website’s technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms of Service.
Your Account: If you use this site or our software or apps, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device, and you agree to accept responsibility for all activities that occur under your account or password. Ascension reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
Contact List Access: If you choose to provide us with access to your device’s contact list, we may collect and temporarily access information from your contact list. This access allows us to facilitate specific features within our application(s), such as saving selected contacts. It’s important to note that we do not permanently store your entire contact list; only those contacts explicitly chosen by you to be saved within our application(s) are retained.
Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
Law Enforcement: We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Ascension or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Information Retention: We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
Notice Updates: We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.